Booking by phone in the middle of a cut
The phone rings while your hands are full, and a missed call is a missed booking.
With Stacwork
Clients book online with the stylist they pick, at times inside that stylist's hours and outside their time off.
For salons and barbershops
Booked, checked out, and paid in one place.
Clients book the stylist they want at the times you are open, pay a deposit to hold their time, and check out with a tip. Retail rings up at the same counter.
Runs on Bookings Selling products
What salons use most
- Clients book the stylist they want
- A deposit to hold the time
- Checkout with tips
- Retail products at the Register
Sound familiar?
What gets in the way, and what changes
No-shows and last-minute changes
An empty chair costs you the hour, and a cancel left on voicemail leaves no time to fill it.
With Stacwork
Take a deposit when a client books, and let clients move or cancel themselves only up to the cutoff you set.
Retail on a separate till
Shampoo and styling products go through a different system, so the day's sales never add up in one place.
With Stacwork
Ring up products at the Register in Stacwork: tap an item or scan a barcode, and take a card, cash, or the client's own phone.
How it runs
One booking, start to paid
A cut and color with Andre, booked online.
Sample names and figures.
- Tue 7:52
Booked online
Jess books a cut and color with Andre for Thursday and pays a $40 deposit.
- Tue 7:52
Confirmation sent
The service, the time, Andre, and a calendar file, with a link to move or cancel.
- Thu 11:30
Checked out with a tip
The bill comes from the appointment with the deposit taken off, and Jess adds a tip.
- Thu 11:34
A bottle of shampoo at the Register
Rung up at the counter and paid by card.
- Thu 19:00
The day closed
Each cash drawer counted, with sales by employee and any drawer over or short.
Features for salons and barbershops
Built around the chair and the counter
Anything tagged Team and up needs Team or Unlimited. Everything else is on every plan, Free included.
Online booking
Online booking for the services you choose
Clients book an open time online for the services you mark as bookable.
Clients pick their stylist, or anyone
Clients choose a provider, or anyone available, when more than one can do the service.
A deposit to hold the time
Take a deposit when a client books, to hold the time.
Clients move or cancel up to your cutoff
Clients cancel or move their own booking from a link in the email. Moving it online closes at the cutoff you set, and you can switch online changes off.
Your team
Each stylist's own hours and time off
Each person on your team sets their own hours, more than one window a day if they need it, and time off for a whole or part day from their phone. Online booking follows.
Rooms and equipment, never double booked
Attach a room or a piece of equipment to an appointment when you schedule it, and it cannot be double booked.
Stylists see only their own appointments
By default, a Team member sees only the work assigned to them, and the client, invoices, and payments of that work.
Sales by employee
See sales by employee, with each cash drawer over or short.
At the counter
Checkout with tips
Check out on site: the bill comes from the work with the deposit taken off, the client can add a tip, and you charge a card, record cash or a check, or send a pay link.
Retail products at the Register
Ring up sales on the Register: tap catalog items, scan a barcode, or key in a custom amount, with line and order discounts.
Points or punch card rewards
Run your own points or punch card program. Customers earn on paid Register sales and use a reward at checkout.
A Cashier role and cash drawers
A Cashier role sees only the Register and their own sales. Each person opens a cash drawer with a float and closes it with a count.
Keep clients coming back
Notes and history on every client
Each client has one record: contacts, service and billing addresses, notes, and tags.
Reminders a day and an hour before Team and up
Appointment reminders go out the day before and an hour before, sent on their own or drafted for you to approve, as you choose.
Review requests after the visit Team and up
Review requests are drafted after finished work.
A task when a top client is due back Team and up
When a client goes quiet, or a top client is due back, Stacwork creates a task to reach out.
Plans
Every plan runs the whole loop.
Free covers request to paid in all five ways of working. Team and up adds the tools that keep clients close and the office ahead.
Free
For a solo operator getting started.
$0/month
billed monthly
- Clients, quotes, work, and invoicing
- All five work modes, with online booking, rentals, and the Register
- Catalog, reports, and automated setup
- 2 team members
- 25 automated drafts per month
- 2.5% card fee, 1% bank fee (capped)
- 0.5% on cards taken in person
Most popular
Team
For a small team running the day together.
$49/month
billed monthly
- Everything in Free, plus
- Customer portal and messaging
- Two-way texting from your own local or toll-free number
- 500 texts a month, then $0.0229 each, $30 texting setup
- Automations, inventory, and Co-work
- Custom roles in the role editor
- Up to 10 team members, then $10 each
- 500 automated drafts per month, then $0.08 each
- 1% card fee, 0.5% bank fee (capped)
- 0.5% on cards taken in person
The card and bank fees are Stacwork's platform fee, on top of standard Stripe processing on the payments you take. The Team trial needs no credit card. After 7 days you stay on Free unless you subscribe, and your data stays.
Questions from salons and barbershops
Straight answers about how Stacwork runs your day.
Can clients book a specific stylist?
Yes. When more than one person can do a service, clients choose who they want, or anyone available. Online booking offers only times inside that person's hours and outside their time off, with the gap you set after each booking.
Can I take a deposit when someone books?
Yes. Take a deposit when a client books, to hold the time. At checkout the bill comes from the appointment with the deposit already taken off.
Can clients move or cancel their own appointment?
Yes, from a link in their confirmation email. Moving it online closes at the cutoff you set, and you can switch online changes off.
Do reminders go out on their own?
On Team and up, appointment reminders go out the day before and an hour before, sent on their own or drafted for you to approve, as you choose.
Can I sell products and take tips?
Yes. Ring up products at the Register by tapping an item, scanning a barcode, or keying in an amount, and take cash, a card on a connected reader, or the client's own phone by QR code. Clients can add a tip at checkout.
Can my stylists see only their own appointments?
Yes. By default the Team member role sees only the work assigned to them, and each person sets their own hours and time off from their phone.
Open your book online.
Free runs the whole loop for up to 2 people. No credit card.