For personal trainers
Clients book a one-to-one session online at the times you train, and move it themselves up to the cutoff you set. Regulars go on a monthly plan, and autopay charges their saved card on each due date.
What personal trainers use most
Sound familiar?
A client cannot make Thursday, so you trade messages between sets until the two of you find another time.
With Stacwork
Clients move their own session from the link in their email to another open time, and online moves close at the cutoff you set.
You train from 6:00 to 10:00 and again from 16:00 to 20:00, and clients still ask for 13:00.
With Stacwork
Set your hours with more than one window a day, and online booking offers only the times you train.
Payment is due on the first, a few clients pay on the fifth, and one card has been declined twice.
With Stacwork
Each client's month goes on a recurring invoice set to send on its own, charged to their saved card on the due date, and a declined card is retried 3 and 7 days later before they get the pay link.
How it runs
An intro session booked online, then a session every Wednesday, billed by the month.
Sample names and figures.
An intro session booked online
Ben picks Kayla and a 6:30 slot on Tuesday, before work, and pays a $20 deposit.
Kayla hears about it
An email tells her Ben booked with her, and the session is on her phone in My Day.
Moved by Ben
A late meeting, so he moves it to Wednesday at 6:30 from the link in his email, well before your cutoff.
Paid at checkout
The $80 session less his $20 deposit, charged to his card before he heads to work.
Every Wednesday on a plan
Kayla sets up a recurring plan: a session every Wednesday at 6:30, made ahead on the calendar and billed $300 a month.
His card saved for autopay
Ben saves his card from Kayla's link, and each monthly bill is charged on its due date after it is emailed.
Features for personal trainers
Anything tagged Team and up needs Team or Unlimited. Everything else is on every plan, Free included.
One-to-one sessions clients book online
Clients book an open time online for the services you mark as bookable.
Clients pick their trainer, or anyone
Clients choose a provider, or anyone available, when more than one can do the service.
A deposit to hold an intro session
Take a deposit when a client books, to hold the time.
Clients move a session up to your cutoff
Clients cancel or move their own booking from a link in the email. Moving it online closes at the cutoff you set, and you can switch online changes off.
More than one window of hours a day
Each person on your team sets their own hours, more than one window a day if they need it, and time off for a whole or part day from their phone. Online booking follows.
Only open times inside your hours
Online booking offers only times inside each provider's hours, outside their time off, with the gap you set after each booking.
No hour booked twice online
A time booked online is held, so the same provider cannot be booked twice.
An email when a client books with you
Your team gets an email when work is assigned to them, moved, or canceled, and when a client books with them.
A weekly session on a recurring plan
Recurring visits for cleaning, lawn care, and other regular work: a recurring plan makes each visit ahead on the calendar and bills on its own schedule. The plan's price covers each visit; put anything extra on a separate invoice.
Monthly billing on recurring invoices
Recurring invoices for service plans and memberships: weekly, monthly, quarterly, or yearly.
Autopay from a card or bank account on file
Autopay charges a recurring or rent bill to the client's saved card or bank account on its due date, after the bill is emailed with the card and the date on it.
Declined cards tried again on their own
A declined card is tried again 3 and 7 days later. After the last try the client gets the pay link and you are told.
Session reminders a day and an hour ahead Team and up
Appointment reminders go out the day before and an hour before, sent on their own or drafted for you to approve, as you choose.
Clients manage their card in the portal Team and up
Clients add or remove a card or bank account in the portal, and turn autopay on or off for each plan.
A task to reach out when a client goes quiet Team and up
When a client goes quiet, or a top client is due back, Stacwork creates a task to reach out.
What each client has paid and still owes
Each client's record shows their quotes, invoices, payments, and what they still owe.
Plans
Free covers request to paid in all five ways of working. Team and up adds the tools that keep clients close and the office ahead.
For a solo operator getting started.
billed monthly
For a small team running the day together.
billed monthly
The card and bank fees are Stacwork's platform fee, on top of standard Stripe processing on the payments you take. The Team trial needs no credit card. After 7 days you stay on Free unless you subscribe, and your data stays.
Straight answers about how Stacwork runs your day.
Yes. Mark the sessions clients can book, and they pick an open time inside your hours. A time booked online is held, so no one else can book you for the same hour.
Yes, for a session they booked online or you booked them into, from the link in their confirmation email. Online moves close at the cutoff you set, and you can switch online changes off if you would rather handle them yourself.
Yes. A recurring plan puts a client's weekly session on the calendar ahead of time and bills on its own schedule, such as monthly. Or bill any client a recurring invoice weekly, monthly, quarterly, or yearly.
Autopay tries a declined card again 3 and 7 days later. After the last try, the client gets the pay link and you are told, so you are not asking for money on the gym floor.
On Team and up, a reminder goes out the day before and another an hour before, on autopilot or as drafts you approve.
Yes. Free covers 2 people and runs the whole loop from booking to paid. Team covers up to 10 and adds reminders and the client portal, and every new account gets Team free for 7 days with no card. See the plans below for each plan's price.
Free runs the whole loop for up to 2 people. No credit card.