For plumbers
Fit the emergency calls around the booked work, quote a water heater three ways, and check out at the job with the parts already on the bill. The calendar, the quote, and the payment live in one place.
What plumbers use most
Sound familiar?
A burst pipe comes in mid-morning, the day you planned falls apart, and the office is juggling whose afternoon can take it.
With Stacwork
Add the call to a plumber's column at the time it needs, get a warning if it overlaps their work, and they get an email that it is theirs. Better route shows an order for the rest of the day that drives less.
Customers who see one number for a new tank go looking for two more quotes, and you never hear back.
With Stacwork
Put a standard tank, a bigger one, and a tankless unit on one proposal as pick-one tiers built from your catalog. They choose, sign on screen, and pay the deposit.
The valve and fittings you grabbed from the truck, and the extra hour under the sink, rarely make it onto the invoice typed up that night.
With Stacwork
Record the materials and log the time on the job, and both carry onto the invoice. Check out on site before you pack up.
How it runs
A leaking tank, quoted three ways and replaced the next day.
Sample names and figures.
A leaking water heater
The customer writes in from the request form on your website, before the office opens.
Quoted three ways
A 40 gallon tank at $1,850, a 50 gallon at $2,300, or tankless at $4,200, each tier built from your catalog.
The 50 gallon, signed
They pick the middle option, sign on screen, and pay a $500 deposit by card.
Dana's day on her phone
The swap at 10:00 sits between two service calls, in an order that drives less.
On my way
Dana taps On my way, and the customer gets an email with her arrival estimate.
New tank in
A new shutoff valve recorded as a material, and photos of the finished install on the job.
Paid before Dana leaves
The bill comes from the job with the $500 deposit taken off, and the customer pays the rest by card.
Features for plumbers
Anything tagged Team and up needs Team or Unlimited. Everything else is on every plan, Free included.
Good, better, best options on one quote
Proposal mode adds your own sections and pick-one pricing tiers.
Each option built from your catalog
Build each pricing tier from catalog items, so prices stay consistent.
Extras the customer can tick, like a new valve
Add optional extras the client can tick on or off before accepting.
A deposit on the bigger jobs
Ask for a deposit when the client accepts, paid by card or bank.
A column per plumber on the day view
See work by day with a column per person, by week or month, as a list, or as an agenda of the day by person. Click an open time to add work there.
Drag a call onto a plumber and a time
Drag work from To schedule, beside the calendar, onto a person or a time, or move it to a new time.
A warning before you double book someone
The calendar marks work that lands on someone's time off, and you are warned before you give someone work that overlaps work they already have.
Plan each plumber's day by drive time
Plan a team member's day by drive time: Fill the day adds the jobs with no time that fit with the least driving, and Better route shows an order that drives less. Drive times are estimates, not live traffic, and nothing moves until you accept.
Each plumber's day on their phone
Your team gets My Day on their phone: their schedule, job details, and profile.
On my way emails with an arrival estimate
Tap On my way and the client gets an email saying you are coming, with your arrival estimate if you add one.
Photos, notes, and the customer's signature
Checklists, notes, photos, and the client's signature on each job.
Parts used carried onto the invoice
Record the materials used, and they carry onto the invoice too, with their tax.
Check out on site before you leave
Check out on site: the bill comes from the work with the deposit taken off, the client can add a tip, and you charge a card, record cash or a check, or send a pay link.
The deposit comes off the final bill
A deposit paid on the quote or at booking comes off the invoice on its own, and is never counted twice.
A pay link on every invoice
Every invoice has a pay link. Clients pay by card or bank transfer, with no account needed.
Payment reminders that stop once paid Team and up
Payment reminders are drafted before the due date and after it, and stop once the invoice is paid.
Plans
Free covers request to paid in all five ways of working. Team and up adds the tools that keep clients close and the office ahead.
For a solo operator getting started.
billed monthly
For a small team running the day together.
billed monthly
The card and bank fees are Stacwork's platform fee, on top of standard Stripe processing on the payments you take. The Team trial needs no credit card. After 7 days you stay on Free unless you subscribe, and your data stays.
Straight answers about how Stacwork runs your day.
Yes. Click an open time in a plumber's column on the calendar to add the job there, or drag it onto them from To schedule. You are warned before you give someone work that overlaps what they already have, and they get an email that the job is theirs. Better route then shows an order for the rest of their day that drives less. Drive times are estimates, not live traffic.
Yes. Proposal mode adds pick-one pricing tiers and your own sections, and each tier is built from your catalog items so prices stay consistent. The customer chooses one, then accepts and signs on screen from the link.
No. Record the materials used on the job and they carry onto the invoice with their tax, along with any billable time. The finished job turns into an invoice in one click.
Yes. The plumber taps On my way on their phone, and the customer gets an email saying they are coming, with an arrival estimate if the plumber adds one.
Yes. Each job holds checklists, notes, photos, and the customer's signature. Keep its documents there too, such as a supplier's quote or a permit, added from the office or a phone.
On Team and up. Track stock with reorder levels and supplier details. Parts on accepted quotes and open work are set aside, so you see what is really free, and stock comes down when work lines are completed or an invoice is finalized.
Free runs the whole loop for up to 2 people. No credit card.